At Phuket International Hospital, we employ international staff to take care of our international clients and we offer a complete range of services to ensure that your visit to our hospital is as smooth and as pleasant as possible. We have eliminated language barriers by employing staff that can speak a wide range of languages. Whenever possible we will ensure that insurance claims are processed quickly, we will liaise with your family doctor, embassy or loved ones at home and we will ensure that your individual needs are met. It is most important to us that foreign patients receive the standard of care that they expect.

What do we do?

The International Office is a full-service, one-stop office that assists international patients and referring physicians looking for a consultation, a second opinion or treatment for a complex illness or injury. The International Office staff makes it easy to receive care by coordinating the medical and personal needs for patients prior to their arrival, during their stay and upon discharge.

In addition, the International Office...

...schedules appointments with Phuket International Hospital physicians,

...coordinates the admissions, hospital stay and discharge process,

...provides interpretation services in several languages,

...conducts transportation arrangements including ground or air ambulance services to or from Phuket International Hospital and international medical evacuations,

...provides assistance with financial arrangements including advance estimates for fees, deposits, and payments,

...coordinates arrangements between the patient, the Phuket International Hospital, third party insurance companies, embassies and other businesses,

...assists with improving the quality of hospital services by providing a link between Phuket International Hospital and worldwide, international resources.