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Press Release of Siriroj International Hospital at 4:30 pm on May 11, 2017 regarding the medical treatment of Mr. Jacob Tonkin
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On May 10th UK newspapers, The Manchester Evening News and The Mirror, published articles regarding a British tourist in Thailand who sustained injuries in a traffic accident in Phuket on May 8, 2017. They received the information from a fundraising campaign that the patient’s mother and family had set up to help pay for his medical expenses. The newspapers reported that his mother stated in the campaign that her son had been left for dead in a hospital in Thailand, as the hospital would not treat him after his insurance company denied coverage.
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Dr. Dhun Damrongsak, Deputy CEO and Hospital Director of Siriroj International Hospital explained that the patient was brought to our hospital on May 8th with injuries sustained from a traffic accident. He had suffered abrasion wounds to his left arm and deformity to the right femur. In the emergency room, the patient’s condition was assessed and he received a full range of medical tests, including CT scan, radiology and laboratory examinations. The patient was then treated for the initial diagnoses of a fractured right femur and head injury. A neurosurgeon and an orthopedic surgeon were consulted and recommended that
there was no indication for surgery for the head injury but that surgery to treat the fractured femur was required. The patient was then admitted to our ICU where his head injury was observed until the neuro-signs were assessed to be stable and the orthopedic surgeon could proceed with surgery to correct the fractured femur.
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The patient was in surgery for 1 hour and 20 minutes after which he was transferred back to the ICU to continue the observation of his neuro-signs. The patient’s condition continued to improve after receiving treatment and when his condition was assessed to be stable after 3 days, he was transferred to a normal ward for recovery and further observation of the head injury. The patient is still unable to self-ambulate and is still suffering from minor headaches.
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While the neurological signs were being observed, the hospital contacted the patient’s travel insurance to request confirmation of coverage but we were advised that the case was still under review. Once the neurological condition of the patient was assessed to be stable for surgery, the hospital proceeded without any financial confirmation.
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The hospital confirms that provision of treatment to this patient was never refused or delayed. Normal and standard medical treatment and support were provided as according to our hospital policy and we are happy to advise that the patient’s condition is stable and improving day by day. Siriroj International Hospital would like to emphasize that patient safety and the standards of our medical care are our utmost priority, above and before the financial status of patients.

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Dr.Dhun Damrongsak
Deputy CEO Group 6 and Hospital Director
May 11, 2017