Online medical records service

How to make a request

  1. To download the Request for copy of medical record form and fill it out. Click to download.
  2. Together with the completed consent form, supporting documents can be attached.
  3. To wait for hospital staff to get back

Time required

Approximately 3-7 days, starting from the date of lodging a request

Forms and documents required

  • Patients over 20 years old
    • Form to request a copy of medical records (Download)
    • Copy of patient ID card, driving license or passport
  • Patients under 20 years old
    • Form to request a copy of medical records (Download)
    • Copy of patient ID card, driving license or passport
    • Copy of ID card, driving license or passport of patient’s legal guardian or trustee
    • Copy of the patient birth’s certificate (if no ID card, driving license or passport is available)
  • Person authorized by patient to request medical records on their behalf
    • Form to request a copy of medical records (Download)
    • Copy of patient ID card, driving license or passport
    • Copy of ID card, driving license or passport of patient’s legal guardian or trustee
    • Signed letter of authorization from the patient and a copy of ID card, driving license or passport of the authorized person